Privacy Policy

This Privacy Policy explains how Priory Park Cafe collects, uses and protects your personal information when you use our website or contact us. Priory Park Cafe is a trading name of PRIORY PARK CAFETERIA LIMITED (Company No. 11568394), registered in England and Wales.

We are the “data controller” of the personal information you provide to us.

What Information We Collect

When you make a table booking request or contact us through our website, we may collect:

  • Your name
  • Your email address and/or phone number
  • The date, time and size of your booking
  • Any dietary requirements or allergy information you choose to share
  • Any message or request you send us

How We Use Your Information

We use your information only to:

  • Process and confirm your table booking
  • Respond to your enquiry or message
  • Prepare for any dietary requirements you have told us about
  • Contact you if we need to discuss or change your booking

Our Lawful Basis

Under UK data protection law (UK GDPR), we process your booking and enquiry information because it is necessary to take steps at your request and to respond to you. Where you share allergy or dietary information, we use it only to keep you safe and serve you appropriately.

How Long We Keep It

We keep booking and enquiry information only for as long as we need it to manage your booking and for a short period afterwards. We do not keep your personal information longer than necessary, and we do not sell it to anyone.

Sharing Your Information

We do not share your personal information with third parties for marketing. We may use trusted service providers (for example, our website host or email provider) to operate our website and communications, and they only process your information on our instructions.

Your Rights

You have the right to ask us for a copy of the personal information we hold about you, to ask us to correct or delete it, and to object to how we use it. To make a request, please contact us using the details below.

If you are not happy with how we handle your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Contact Us

PRIORY PARK CAFETERIA LIMITED
Registered office: 114 Hamlet Court Road, Westcliff-On-Sea, Essex, SS0 7LP
Email: bookings@prioryparkcafe.co.uk
Phone: +44 7540 591292

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